DELIVERY

Your order will ship within 2-3 business days from Antwerp, Belgium.

All deliveries are shipped by Bpost.

 

Standard shipping time is approximately 3-5 workdays. Most packages will usually find its way to the final address in 10 workdays.

If this is not the case, please contact us at info@vega-basics.com. 

Delivery times are approximate and not guaranteed. We are not responsible for any delays.

Note that all customs duties, taxes or fees are not included and are the responsibility of the customer.

 

RETURNS

If you like to make a return, please send an e-mail to info@vega-basics.com within 10 days of order delivery.
You will receive a return label to send back the items. Please provide your name, order number, order date and your return reason. Delivery costs will not be refunded and a handling cost of 10 EUR + the cost of the return label will be deducted.

You are of course free to purchase a return label yourself, in which case only the handling fee of EUR 15 will be deducted.

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We only accept returns of goods that are undamaged and unworn (hangtags included). Items that were bought in SALE are final and will not be eligible for return at any time.

If the returned items are in unfit condition and don’t have the original labels on them, we reserve the right to refuse the return. The items can be send back at the client’s cost.